Service Charges (non-warranty)
Service Charge — Our service fee is based on an hourly rate of $68.00 per hour. The typical labor charge for service of a VHF/UHF hand-held or VHF/UHF mobile transceiver is $68.00 to $102.00. The typical labor rate for an HF transceiver is $136.00 to $170.00.
There is a minimum service charge of $34.00 for most units sent for repair. Exceptions are: IC-7700, IC-7800, IC-7851 and IC-PW1. These units have a minimum service charge of $170.00.
Estimate Charge — To obtain an estimated repair cost for service, your equipment must be sent to our service center. The charge for a written repair estimate is $34.00 plus return shipping. The estimate charge will be credited towards the service charge if you decide to have your equipment repaired. If you decide not to have your equipment repaired the total charge for the estimate is $34.00 plus return shipping.
Payment Method — Visa, Master Card, Discover, American Express, Check, Money Order, Cash or UPS COD. If paying by Check, Money Order or Cash do not send payment with the equipment unless requested. Payment must be made after the equipment is serviced. We will notify you by telephone or email and state the amount due.
For Visa, Master Card and Discover please supply your 16 digit credit card number, expiration date and 3 digit bank code on the back of the card. For American Express please supply your 15 digit credit card number, expiration date and 4 digit bank code on the front of the card. The merchant name that appears on your credit card statement will be SAR Technical Services, Inc.